About Lap Swimming

Instructional Pool (the warm pool): 87 degrees, 6 lanes at 25 yards
Performance Pool (the cool pool): 80 degrees, 11 lanes at 25 yards

Lanes are dedicated to Lap Swimming in the Performance Pool and the Instructional Pool seven days per week year-round with a lifeguard on duty at all times.

For safety, please enter a shared lap lane only when the other swimmer is aware you are getting in. We observe circle swimming when there are more than two swimmers per lane.

The number of lanes for Lap Swimming varies according to scheduled activities in each pool, but during the times listed on the “Schedule & Pricing” page, you will find designated lap lanes. Look for the blue cones on deck.

Open Swimming for Lap Swimmers
If you are registered to pay for laps monthly, you can come to Open Swim any time. Choose to swim laps or play with your kids — your time in the pool is already paid for.

Pool Rules
Updated – 5/20/23 – English Spanish

Residency Verification- Starting January, 2025
Our Front Desk Staff will be verifying addresses using our Incorporated Menlo Park address look up for anyone purchasing a resident or hyperlocal drop-in swim. Please plan to provide your home address for verification at the front desk. To speed up your visits, please create an account here. 

Schedule & Pricing for Burgess Pool Lap Swim

Schedule:
Daily Breakdown of Schedule: Winter – November 1 – December 31, 2024

Lap Pool:

Instructional Pool:

Pricing:

Resident
Drop-In: $9
Senior (60+): $8
Monthly Membership: $65
Senior Membership (60+): $52

Beginning January 2025, our Front Desk Staff will be verifying addresses using our Incorporated Menlo Park address look up for anyone purchasing a resident drop-in swim. Please plan to provide your home address for verification at the front desk. To speed up your visits, please create an account here. 

Non-Resident
Drop-In: $10
Senior (60+): $9
Monthly Membership: $72
Senior Membership (60+): $61

Membership Check-In at Burgess Pool
Burgess Pool at Menlo Swim & Sport features a check-in system requiring a check-in card. Please ask the front desk any questions you might have.

Swim Pro Lessons and Summer Open Swim Space
Lap swimmers may be affected by Swim Pro lessons because a lap lane is reserved for our Swim Pro students. During summer, we extend our Open Swim hours to create more room for recreational swimming. Lap swim lanes may be reduced during busy Open Swim hours. Thank you for understanding that our entire community is anxious to share limited and valuable pool space.

Cancellation
If you would like to cancel your Lap Swimming membership completely, please fill out the online Cancellation Form. Cancellation requests may also be taken in person through the Service Center, (650) 781-5525. Cancellation requests must be submitted by the last day of the current cycle (month) to terminate recurring payment/membership for the following billing cycle (month).

Policies & FAQs

Residency Verification for Drop In Swims Coming Soon!

Starting January 2nd, 2025, Menlo Swim & Sport will be verifying addresses for the resident and hyperlocal resident discounts. 

We will be verifying addresses using our Incorporated Menlo Park address look up for anyone purchasing a resident or hyperlocal drop-in swim beginning Jan 2, 2025.

Here’s how it will work:

If you have an account with us:

Your Incorporated Menlo Park residency has already been verified! When you arrive at the pool, provide your name at the front desk and our front desk can help you purchase a drop in swim. 

If you are a Belle Haven hyperlocal resident, please reach out to our front desk staff to verify your hyperlocal residency. You can check the map here. 

If you don’t already have an account with us: 

You can create one here. 

The system will automatically verify that you are an incorporated Menlo Park Resident.

If you are a Belle Haven hyperlocal resident, please reach out to our front desk staff to verify your hyperlocal residency. You can check the map here. 

If you’d prefer not to create an account, each time you visit, our Front Desk staff can enter your address to verify residency. 

If you want to speed up your visit even more, you can add a credit card to your account, then ask for an account fob at the front desk. When you arrive at the front desk, scan your fob and ask that the front desk charge the credit card on file for your drop-in swim. 

Residency Verification FAQs

Q: How does this change my experience at the pool?
A: If you already have a membership with us, you are all set and there are no changes to how you scan in for a swim. 

If you are not a member, it might take a little longer to purchase a resident or hyperlocal resident drop-in to allow time for the address verification.

Q: Is there anything I can do to speed up the process?
A: Yes! You can set up an account in our system so our front desk staff will just need to look up your account by name to verify your residency status without us looking up your address each time. You can also add a credit to your account and receive a scan-in card to speed up the process even more!

Q: Does it cost anything to make an account?
A: It does not cost anything to set up an account.

Q: I don’t want to create an account. What should I do?
A: No problem at all. Please be prepared for us to look up your address each time you visit the pool. You might want to allow additional time (especially during our busy summer months) as resident verification  will add a little time at the front desk for each drop-in visitor.

Q: What if I’m not a resident of incorporated Menlo Park? Do I still need an account?
A: No, you would not need an account. We would still like for you to create an account; however, your address does not need to be verified so you could just pay our non-resident fee each time you visit without a delay. 

Q: If I sign up for an account, does that mean I’m going to start getting marketing emails from you?
A: No, we do not add you to any of our communication email lists after creating an account. If you register for memberships or events, you will be included on relevant closure or notification emails. You can unsubscribe at any time if you no longer wish to receive email communications from us, but we hope you don’t so we can keep you as informed as possible!

Q: Why is this process changing?
A: We are aiming to better match our residency verification process with that of the City of Menlo Park. 

General Lap Swim Policies

Reoccurring Payments
All payments are non-refundable. Each billing period is 30 days from the day the membership starts. There are no pro-rated refunds for mid-month cancellations.

Pool Rules
Updated – 5/20/23 – English

Cancellation Policy
Cancellation requests must be submitted by the last day of current cycle (month) to terminate recurring payment/membership for the following billing cycle (month). Please fill out this form if you’re looking to cancel your membership. You may also cancel your membership in person with a Service Center representative.

Conduct Safety
Please help ensure a great experience for everyone. Before you send your young swimmers to the pool, be aware that we wish to maintain high standards for conduct with emphasis on safety. We encourage behavior that is respectful and mature, and our guards will enforce safety rules with regard to running on deck, roughhousing and courtesy.

Children
Children 5 years and under must have a parent/guardian in the pool, within arm’s reach at all times.
Children 6 – 14 years must have a parent/guardian on the pool deck supervising them, unless they are attending a registered class or program.

Lap Swimming during Open Swim
Adults who pay for Open Swim are welcome to swim laps during Open Swim times without paying extra fees. Alternatively, you can register and pay for Lap Swim membership on a monthly basis which automatically gives you all day access to the pools.

General Lap Swim FAQs

Q: How many lap lanes do you have?
A: The Performance Pool has 11 lanes at 25 yards and the Instructional Pool has 6 lanes at 25 yards.

Q: What temperature is the pool kept at?
A: The Performance Pool is kept at 80 degrees Fahrenheit . The Instructional Pool is kept at 86 degrees Fahrenheit.

Q: Are your pools salt water or chlorine?
A: All of our pools are chlorine.

Q: Do you have lockers where I can store my belongings?
A: Yes. We have several day use lockers located in our changing rooms and out on the pool deck. We recommend you bring a lock.

Q: When is the best time to swim?
A: Mid-morning to mid-afternoon is typically the least busy for lap swimming.

Q: What are your hours of operation?
A: Our hours of operation can be found on our Pool Schedule page. For specific Lap Swim hours, please click on the “Schedule & Pricing” tab.

Q: I am a monthly member at Burgess Pool. Does my membership also work at Belle Haven Pool?
A: Yes! Your membership is valid for both Belle Haven and Burgess Pools.

Q: I am a monthly member. Do I need to do anything to carry my membership into 2025?
A: Your monthly membership is recurring so there is no action needed from you to continue your membership into 2025.

Pool Rules

General Pool Rules

• No swimming allowed unless a lifeguard is on duty.
• Children ages fourteen (14) and under must be supervised by an adult at all times while at the pool facility.
• Children 5 years and under must have a parent/guardian in the pool, within arm’s reach at all times.
• Roughhousing, shoving, and dunking are not allowed. No pushing or pulling into the pool, hitting with noodles or other objects.
• No spins, flips, belly flops, back dives, or back jumps.
• No long breath holding, hyperventilating, or extended underwater swimming is allowed.
• No playing, swinging, jumping, or diving on stairs, ladders, or railings.
• No diving into the Instructional Pool. Jump in feet first, facing forward only.
• Water wings and other inflatable devices are not allowed. Only Coast Guard approved flotation devices are permissible and must be provided by the patron.
• Non-toilet trained children must adhere to the double diaper policy. They must wear a water-proof diaper and a diaper cover; a swim suit over the diaper counts as a diaper cover.
• Swimmers must wear proper swim attire at all times.
• No glass or ceramic containers are allowed anywhere in the facility.
• No running or skipping on deck. Walk at all times to avoid accidents.
• No unauthorized swim lessons or coaching.
• Please do not visit with or distract the lifeguards. If you have questions, inquire inside at the Front Desk.
• Only lifeguards who are properly trained are allowed on lifeguard chairs.
• No sitting on, pushing down, or swimming over lane lines.
• Kickboards, pull buoys and fins provided by Menlo Swim and Sport are for lap swimming only. They are not allowed in open swim areas.
• Starting blocks are for use by competitive programs only when directly supervised by a qualified coach.
• No smoking (including electronic cigarettes), alcohol, or drugs allowed in the facility.
• No food or drink on the pool deck. Eating is permitted on tables, benches and grassy areas.
• Bicycles, skateboards, in-line skates, and other vehicles are not allowed to be operated in the pool area and must be walked while on deck.
• No dogs or other pets are allowed in the facility except service animals.
• Persons currently having active diarrhea or who have had active diarrhea within the previous 14 days shall not be allowed to enter the pool water.
• Changing clothes on deck is not allowed.
• In the event of an emergency, follow directions from the staff.
• Any action or behavior that is deemed unsafe or inappropriate by the aquatics staff will not be allowed. All aquatics staff have full authority over guests using the pool area and as situations warrant, they may enforce rules not listed.
• The Pool Manager on Duty may close the entire pool complex or any portion(s) of the pool complex, for any safety or maintenance reason.
• Please respect the rights of others to feel safe and secure.
• Please refrain from using profanity or offensive language, loud conversations or music, inappropriate public display of affection, or any other disruptive behavior
• Admission price is for one entry only. No in and out privileges.
• Menlo Swim and Sport, Team Sheeper, Inc. and City of Menlo Park are not responsible for any lost or stolen personal items and assume no liability for the loss or theft of a patron’s personal belongings.
• Lockers are provided to secure personal belongings; guests may bring locks for use on lockers. All locks must be removed at the end of the day.

Facility Rules

• Locker rooms will close 20 minutes after the pool closes.
• Emergency doors are to remain closed and be used in case of emergency only.
• Emergency doors, facility doors, storage areas, and safety equipment are not to be blocked by guests or objects.
• Please dispose of all trash in receptacles provided.
• Restrooms and locker rooms may not be used for loitering or other unintended uses. Cell phone use in locker rooms is prohibited
• Offices and areas marked as “Employees Only” are not for use by the general public unless approved by staff.

Thank you for helping keep our swimming pool safe and enjoyable for everyone!